Video streaming insights and analytics, down to the individual viewer
See how people are engaging with a live stream while it runs, know exactly who watched each event and on-demand video, and report on every broadcast in your account. The health of your incoming stream is tracked in real time as well.
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Viewer analytics for live and on-demand video
For company video, the useful questions are who watched, for how long, and whether the stream reached them in good shape. StreamShark answers each of them in the portal your team already uses, while the broadcast is running and after it ends.
StreamShark is a live streaming and video on demand platform with per-viewer video analytics built in. Real-time stats show engagement as a stream runs. The SSO report and the viewer management report log each person who watched an event or on-demand video, and both export as CSV. The account-wide report shows how all of your content is performing over any period you choose. For the team running the broadcast, stream health and logging tracks the incoming feed and records what operators did during the event.
Real-time stats are included on every plan, and viewer management is included from the Team plan upward on the pricing page. Single sign-on, with its SSO report, is available on Enterprise plans, as is CMCD analytics, which adds playback quality data from the viewer's side. Paired with live captions and voice dubbing, CMCD analytics also shows which languages your audience chooses to watch in.
Real-time viewer analytics during a live stream
See how viewers are engaging with a stream while it's still live, down to the individual viewer, and adjust the content while the event is running to keep engagement high. Real-time stats are included on every StreamShark plan.
A per-viewer report of every SSO sign-in
All SSO viewer access to events and on-demand videos is logged in the SSO report. Search it in the portal by SSO ID, or export it as a CSV with each viewer's SSO ID, device information, and start and end times, ready to share with your security or engagement teams. It also shows which viewers came back for more than one session.
Per-viewer analytics for gated audiences
For events and on-demand videos restricted with viewer management, detailed per-viewer analytics are available, with each viewer identified by email address. Search the viewers table in the portal by email, or export the report as a CSV. It covers audiences outside your directory, such as partners and customers, and organizations that don't use SSO.
Account-wide reporting across every event and video
The account-wide report shows how all of your content is performing over the time period you choose, including events run, viewership and peak viewership. Pull every town hall from the last 12 months or compare one weekday against another, then drill down into a single event or video to see what happened there.
Stream health monitoring and logging
Check the quality of your incoming stream before and during a broadcast. Incoming bitrate and frame rate are shown in real time and you're notified of any issues. Every action an operator takes during the event is logged, so the full run of the event can be reviewed afterwards.
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Book a walkthrough of real-time analytics, the per-viewer reports and account-wide reporting in the StreamShark portal.
Video analytics questions we get asked
Yes. When a stream or on-demand video is restricted with single sign-on or viewer management, every viewer is logged by identity, by SSO ID or by email address. Both reports can be searched in the StreamShark portal and exported as a CSV, and the SSO report includes device information and start and end times for each viewer.
Yes. Real-time stats show how viewers are engaging while the stream is still running, down to the individual viewer, and they're included on every StreamShark plan. Stream health for the incoming feed, including bitrate and frame rate, is also shown in real time.
Yes. The account-wide report covers every event and on-demand video over the time period you choose, with events run, viewership and peak viewership. You can pull all of your town halls from the last 12 months, then drill down into any single event.
Yes. The SSO report, the viewer management report and the account-wide report all cover on-demand videos as well as live events, so recordings watched after a broadcast are reported alongside the live audience.
CMCD (Common Media Client Data) analytics uses data sent from the video player to show delivery and playback quality from the viewer's side. It also powers caption and audio dubbing analytics, which show how many viewers use captions or dubbing, which languages they choose and how usage changes over the course of a stream. CMCD analytics is available on Enterprise plans.
Real-time stats are included on every plan. Viewer management, with its per-viewer report, is included from the Team plan upward. Single sign-on with the SSO report, and CMCD analytics, require an Enterprise plan.
